Privacy Policy – Zexpress24.com

Last Updated: 23 april 2025

At Zexpress24.com, we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on our website or use our mobile app.

1. Information We Collect

We collect various types of information to provide better service:

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (e.g., card or mobile wallet info)

1.2 Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Browsing behavior (e.g., pages visited, time spent)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify your identity and prevent fraud

  • Provide customer support

  • Improve user experience and website performance

  • Send you order updates, promotional offers, and newsletters (you can opt-out anytime)

3. Sharing Your Information

We may share your information with:

  • Delivery partners for order fulfillment

  • Payment gateways for secure transactions

  • Third-party service providers (e.g., marketing tools, data analytics)

  • Government or law enforcement, if legally required

We do not sell or rent your personal data to any third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep you logged in

  • Save your preferences

  • Analyze site traffic and trends

  • Personalize content and ads

You can control cookies through your browser settings, but disabling them may limit your experience on our site.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

6. Data Security

We use industry-standard measures (SSL encryption, firewalls, etc.) to protect your data. However, no system is 100% secure, so we encourage you to protect your account credentials.

7. Your Rights

Under Bangladesh's data protection laws, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

  • Withdraw consent for data processing

To exercise these rights, contact us at [insert contact email].

8. Children’s Privacy

Our services are not intended for users under 13 years old. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to other websites. Zexpress24.com is not responsible for the privacy practices of external sites.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

11. Contact Us

If you have questions or concerns about our privacy practices, please contact us at:

Email: [support@zexpress24.com]
Phone: +8801735522624
Office: Dhaka, Bangladesh